Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:If a product gets damaged or was faulty upon a delivery - we offer 100% refund. Timing: we have a 30-days Return & Exchange Policy, since the day item was received.To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.For returns, please email support@ecoswami.com with the subject 'Returns' and include your order number, name and the reason for the return.Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.Please note that customers are responsible for shipping costs of returned items.When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Help Center

Frequently Asked Questions

What are Eco Swami yoga mats made from?

Eco Swami yoga mats are made from a high quality natural rubber base, and polyurethane and cork surfaces. All of these materials are fully biodegradable and can be recycled. We’re passionate about working with materials that are eco-friendly and non-toxic, both to humans and our planet. Eco Swami mats contain no PVCs, phthalates or heavy metals.

How do I clean my yoga mat?

Use a tiny drop of dish soap diluted very heavily with plenty of water. Wipe your mat gently with a non-abrasive sponge that is damp but not soaking wet. Air dry the mat and make sure that it's dry before rolling. We recommend you clean your mat only about every 5-10 uses. If you regularly practice in sweaty conditions, you may wish to clean your mat more frequently, but remember that whilst our planet-friendly Eco-Swami mat materials are remarkably durable for Yoga practice, over-cleaning or using abrasive products will wear out the materials faster. We do not recommend using any chemical mat cleaner sprays or essential oil sprays, as they can potentially damage the mat. Store the mat out of direct sunlight.

Shipping

Once your order has been placed, Eco Swami will send you an order confirmation email and your order will be shipped in 1 - 2 working days.

Returns and Refunds

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email support@ecoswami.com with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.